13C - Staff Performance
When the offender believes that staff members have been careless or negligent in the performance of their duties or they have failed to conform to the regulations and/or procedures in force (in the institution or in the community). (Note: concerns pertaining to a staff member’s performance as it relates to preparing case management documents should be coded as 11A - Case Preparation Activities.)
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Grv Ref no. PUO Ref no. Grievance Description
